Privacy Policy.
Effective Date: 1 Jan 2026
At AUM Innovations, Inc. (“we”, “our”, or “us”), our mission is to build the operating system for autonomous work—where AI agents execute real-world workflows across software, the web, and creative systems. We build tools such as uka (real-time voice AI assistant), autonomous agents, and workflow execution systems to help users complete complex work faster, more intelligently, and with less manual effort.We are committed to protecting your privacy and securing the information we collect from or about you. This Privacy Policy explains how we collect, use, and share personal data when you use our websites, applications, APIs, and services (collectively, the “Services”). This Privacy Policy does not apply to data processed on behalf of enterprise customers under separate agreements (for example, API or enterprise deployments). In those cases, data handling is governed by the applicable customer contract.
At AUM Innovations, Inc. (“we”, “our”, or “us”), our mission is to build the operating system for autonomous work—where AI agents execute real-world workflows across software, the web, and creative systems. We build tools such as uka (real-time voice AI assistant), autonomous agents, and workflow execution systems to help users complete complex work faster, more intelligently, and with less manual effort.We are committed to protecting your privacy and securing the information we collect from or about you. This Privacy Policy explains how we collect, use, and share personal data when you use our websites, applications, APIs, and services (collectively, the “Services”). This Privacy Policy does not apply to data processed on behalf of enterprise customers under separate agreements (for example, API or enterprise deployments). In those cases, data handling is governed by the applicable customer contract.
1. Personal Data We Collect
We collect personal data in the following ways:Information You ProvideWe collect data that you provide directly when using our Services:
• Account Information: Name, email address, login credentials, billing details, and optional profile information.
• User Input / Content: Any text, voice, images, video, files, or data you submit to our systems, including conversations with AI agents and uploaded materials.
• Communication Data: Messages you send to us, including support requests or feedback.
• Device Connections (optional): If enabled, we may access contacts or connected tools (e.g., calendar, storage, third-party apps).
• Other Information: Information you provide through surveys, events, onboarding, or identity verification.
• Account Information: Name, email address, login credentials, billing details, and optional profile information.
• User Input / Content: Any text, voice, images, video, files, or data you submit to our systems, including conversations with AI agents and uploaded materials.
• Communication Data: Messages you send to us, including support requests or feedback.
• Device Connections (optional): If enabled, we may access contacts or connected tools (e.g., calendar, storage, third-party apps).
• Other Information: Information you provide through surveys, events, onboarding, or identity verification.
Information We Collect Automatically
When you use our Services, we automatically collect:
• Usage Data: Interactions with AI agents, features used, session activity, timestamps, and performance data.
• Log Data: IP address, browser type, system activity, and error logs.
• Device Information: Device type, operating system, identifiers, and configuration data.
• Location Data: General location inferred from IP address; optional precise location if explicitly enabled.
• Cookies & Tracking Technologies: Used for authentication, analytics, security, and service optimization.
• Usage Data: Interactions with AI agents, features used, session activity, timestamps, and performance data.
• Log Data: IP address, browser type, system activity, and error logs.
• Device Information: Device type, operating system, identifiers, and configuration data.
• Location Data: General location inferred from IP address; optional precise location if explicitly enabled.
• Cookies & Tracking Technologies: Used for authentication, analytics, security, and service optimization.
Information From Other Sources
We may receive information from:
• Security and fraud prevention providers
• Analytics and infrastructure partners
• Publicly available sources (to improve model performance and system capabilities, where permitted by law)
• Security and fraud prevention providers
• Analytics and infrastructure partners
• Publicly available sources (to improve model performance and system capabilities, where permitted by law)
2. How We Use Personal Data
We use personal data to:
• Provide, operate, and maintain our Services
• Enable AI agents to execute workflows and complete tasks
• Process and respond to user inputs (voice, text, image, video, documents)Improve system performance, reliability, and intelligence
• Develop and train AI models (subject to user controls where applicable)
• Personalize user experience across Services
• Communicate with users (updates, support, security alerts)
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations and enforce our policies
We may also use aggregated or de-identified data for analytics, research, and system improvement.
• Provide, operate, and maintain our Services
• Enable AI agents to execute workflows and complete tasks
• Process and respond to user inputs (voice, text, image, video, documents)Improve system performance, reliability, and intelligence
• Develop and train AI models (subject to user controls where applicable)
• Personalize user experience across Services
• Communicate with users (updates, support, security alerts)
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations and enforce our policies
We may also use aggregated or de-identified data for analytics, research, and system improvement.
3. How We Share Personal Data
We may share personal data in the following cases:
Service Providers
We work with infrastructure providers, cloud services, analytics partners, payment processors, and security vendors who help us operate the platform.
Business Transfers
If we are involved in a merger, acquisition, or restructuring, personal data may be transferred as part of that transaction.
Legal and Safety Requirements
We may disclose data if required to:
• Comply with legal obligations
• Enforce our terms or policies
• Protect users, systems, or the public
• Prevent fraud or illegal activity
Affiliates
We may share data with affiliated entities under common control.
User-Directed Sharing
Users may choose to share outputs, conversations, or agent results with third parties or external systems.
Service Providers
We work with infrastructure providers, cloud services, analytics partners, payment processors, and security vendors who help us operate the platform.
Business Transfers
If we are involved in a merger, acquisition, or restructuring, personal data may be transferred as part of that transaction.
Legal and Safety Requirements
We may disclose data if required to:
• Comply with legal obligations
• Enforce our terms or policies
• Protect users, systems, or the public
• Prevent fraud or illegal activity
Affiliates
We may share data with affiliated entities under common control.
User-Directed Sharing
Users may choose to share outputs, conversations, or agent results with third parties or external systems.
4. Data Retention
We retain personal data only as long as necessary to:
• Provide our Services
• Maintain system security and integrity
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Retention periods vary depending on data type and usage context.Users may request deletion of their data, and we will delete or anonymize it unless retention is legally required.
• Provide our Services
• Maintain system security and integrity
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Retention periods vary depending on data type and usage context.Users may request deletion of their data, and we will delete or anonymize it unless retention is legally required.
5. Data Controls
We provide users with controls over their data, including:
• Ability to access, export, and delete personal data
• Controls over memory and personalization features
• Ability to manage cookies and tracking preferences
• Option to disconnect third-party integrations
• Settings to control data used for model improvement (where applicable)
• Ability to access, export, and delete personal data
• Controls over memory and personalization features
• Ability to manage cookies and tracking preferences
• Option to disconnect third-party integrations
• Settings to control data used for model improvement (where applicable)
6. Your Rights
Depending on your jurisdiction, you may have rights to:
• Access your personal data
• Correct or update your data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent where applicable
• Lodge a complaint with a data authority
• Requests can be submitted via: support@joinaum.ai
• Access your personal data
• Correct or update your data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent where applicable
• Lodge a complaint with a data authority
• Requests can be submitted via: support@joinaum.ai
7. Children’s Privacy
Our Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If we become aware of such data, we will delete it. Users under 18 may require parental consent depending on local laws.
8. Security
We implement technical, administrative, and organizational safeguards to protect personal data. However, no system is completely secure, and users are responsible for maintaining the confidentiality of their accounts and access credentials.
9. International Data Transfers
We may process and store data in countries outside your jurisdiction, including where our infrastructure providers operate. We take appropriate steps to ensure data is protected in accordance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact: AUM Innovations Inc.
Email: privacy@joinaum.ai
Support: support@joinaum.ai
Email: privacy@joinaum.ai
Support: support@joinaum.ai